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Privacy Policy
Last updated: December 2, 2004
ZooMassBooks.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting ZooMassBooks.com, you are accepting the practices described in this Privacy Notice.
What Personal Information About Customers Does ZooMassBooks.com Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at ZooMassBooks.com. Here are the types of information we gather.
- Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
- Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses ZooMassBooks.com. Although we will not be able to provide you with a personalized experience at ZooMassBooks.com if we cannot recognize you, we want you to be aware that these tools exist.
- E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from ZooMassBooks.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Account Info.
- Information from Other Sources: We might receive information about you from other sources and add it to our account information.
What About Cookies?
- Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser.
- The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of ZooMassBooks.com.s coolest features, and we recommend that you leave them turned on.
Does ZooMassBooks.com Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries ZooMassBooks.com. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
- Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that ZooMassBooks.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
- Protection of ZooMassBooks.com and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of ZooMassBooks.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
- With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me?
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which Information Can I Access?
ZooMassBooks.com gives you access to a broad range of information about your account and your interactions with ZooMassBooks.com for the limited purpose of viewing and, in certain cases, updating that information.
What Choices Do I Have?
- As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase.
- You can add or update certain information on pages such as those listed in the "Which Information Can I Access?" section above. When you update information, we usually keep a copy of the prior version for our records.
- The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
- In addition, the Federal Trade Commission provides useful information about online privacy on its own Web site, Site Seeing on the Internet.
Children
ZooMassBooks.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use ZooMassBooks.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit ZooMassBooks.com, your visit and any dispute over privacy is subject to this Notice and our terms of use, including limitations on damages, arbitration of disputes, and application of the law of the state of Massachusetts. If you have any concern about privacy at ZooMassBooks.com, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the terms of use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Related Practices and Information
Automatic Information
Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; your buy/sell history. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.